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Log a Service Ticket With Us Today Using The Form Below

 


Log a Service Ticket with OfficeCo for Fast, Friendly Support

Need help with your printer, photocopier, or scanner? At OfficeCo, we make it easy to get the support you need. Log a service ticket with us, and our expert team will promptly address any issues, ensuring your office equipment is up and running smoothly again.

How to Log a Service Ticket

To log a service ticket, simply use one of the following methods:

  • Online Form: Fill out our quick and easy Log a Service Ticket form above. Just provide a few details about your issue, and our team will get to work.
  • Phone or Email: For urgent matters, you can always call us at 01420 61 26 46 or email us at support@officeco.tech to log your ticket directly. We’ll respond as quickly as possible.

What Happens After You Log a Service Ticket?

Once you log a service ticket, here’s what you can expect:

  1. Fast Response: We aim to acknowledge all service tickets within one business day, with a priority on urgent equipment failures.
  2. Expert Troubleshooting: Our team of experienced engineers will get in touch to assess the issue and, if needed, arrange an on-site visit. We’re committed to diagnosing and resolving the problem quickly and efficiently.
  3. Equipment Maintenance: Whether it’s a paper jam, network issue, or toner supply problem, we’ve got the expertise to get things back on track. We understand that downtime can be costly, so we focus on delivering fast, high-quality service.

Why Log a Service Ticket with OfficeCo?

At OfficeCo, we’ve been helping businesses manage their office equipment for over two decades. Whether it’s a minor glitch or a major repair, we’re here to provide reliable and professional support. When you log a service ticket, you’re getting access to a team that’s committed to keeping your office running smoothly.

Our service engineers are skilled in dealing with a wide range of office equipment issues, from troubleshooting multifunction printers to resolving complex network and software challenges. We pride ourselves on providing local support across Hampshire, Berkshire, Surrey, and beyond.

Prevent Future Issues with Regular Maintenance

Did you know that regular maintenance can help prevent breakdowns and extend the life of your office equipment? When you log a service ticket, ask us about our support contracts. With a support contract in place, we can provide routine checkups to keep your printers, copiers, and scanners in top shape.

Log Your Service Ticket Today

Don’t let printer issues slow down your productivity! Log a service ticket with OfficeCo today and let our expert team handle the rest. Whether you’re facing a minor glitch or a significant breakdown, we’re here to provide fast, efficient service that gets your equipment back up and running.

To log a service ticket, fill out our form above, or give us a call. We’re here to help, so don’t hesitate to reach out with any equipment issues.

Excellent
Based on 4 reviews
Adam Breacher
Adam Breacher
10 April 2024
Trustindex verifies that the original source of the review is Google.
Just wanted to share my experience with Sam and his company after purchasing a new copier/printer/scanner with his Platinum service package. Overall, I'm really pleased with the outcome. The new machine is fantastic, and having everything included in the package was a huge plus for me. However, we did encounter some network issues during the installation process. Thankfully, Sam was incredibly patient and worked through the problems until everything was sorted. I have to say, Sam's commitment to get everything up and running smoothly was impressive. If you're considering upgrading your printer, I'd definitely recommend giving his company a try.
Richard Jordan
Richard Jordan
10 April 2024
Trustindex verifies that the original source of the review is Google.
Was looking for a new printer/scanner for my new home office as I’m now working from home. Quick search and came across Sam and Office Co. Refreshing personal local services at good prices. I’ve now got a nice new Sharp printer. If you want a great local and personal service look no further.
Alex Cunningham
Alex Cunningham
8 April 2024
Trustindex verifies that the original source of the review is Google.
We live near Sam and have used him for a couple of printing needs. A reliable and friendly service who communicates well and keeps us updated with his progress of orders etc. we highly recommend him!
Martin Brine
Martin Brine
17 March 2024
Trustindex verifies that the original source of the review is Google.
We found Sam on google and contacted him as our home office printer was getting old and we couldn't scan to email anymore. Sam recommended and installed a new HP Printer that works perfectly for us and he has provided a scan to email facility which is great! I would highly recommend contacting Sam for any print, copy or scan requirements.
Years of Experience

22

Guaranteed Response Time

3

Avg. Efficiency Improvement

86

Avg. Monthly Cost Saving

584

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